The Patient Journey

Personalize the journey for your upcoming

Step 1

Diagnosis & Referral

Once your family doctor identifies that you have an issue that may require a surgery or procedure, he or she will refer you to one of NAVC’s surgeons. A referral means the surgeon will review your physician’s findings and, if necessary, arrange an appointment with you.

Your surgeon will discuss your condition and outline your options with you. He or she may order more tests to determine exactly what the concern is, or decide you don’t require surgery at this time. If the surgeon decides that surgery is the best option, he or she will arrange an appointment at the Pre Admission Clinic (PAC) at the Grey Nuns Hospital for you.

Step 2



Pre-Admission Clinic

Ideally, your visit to the PAC will be two weeks before your surgery date. Depending on the surgeon’s schedule and the seriousness of your condition, the PAC appointment may be closer to your surgery date. At the PAC visit, the medical team will assess and prepare you for surgery. Generally, this takes most of the day.

Extended Day Unit

During your PAC appointment, you will receive instructions about eating and drinking before surgery. The physicians who see you may also make recommendations about your medications and give you information about where and when you need to be at the Grey Nuns on the day of your surgery.

On the day of your surgery, please go to the Extended Day Unit (Unit 23). Staff will prepare you for your procedure and guide you to the OR holding area to wait for surgery.

Recovery Room

Following your surgery, you will spend time in the recovery room. The nurses will help you recover from the anesthesia and help you with any discomfort. Most patients spend one hour in the recovery room.

Unit 41

After the recovery room, you will be moved to one of the post-operative wards. Unit 41 is the main inpatient ward of NAVC. The Intermediate Care Unit is the observation unit for vascular patients. Both of these units are on the fourth floor of the Grey Nuns and specialize in vascular surgery. The Intensive Care Unit is for patients who require one-on-one care and specialized help.

Step 4



Every patient is different and will recover differently. Once you have recovered, the NAVC team will work to get you home safely. The NAVC team consists of physicians, rehab staff, pharmacists, dietitians, social workers, pastoral care, transition coordinators and nurses.

Are you a family member looking for details on your loved one? Find out what we can and cannot tell you via phone.